The Brutalist Report

FastCompany

• There’s a career tax on being smart at work—but only if you’re a woman [4d]
• How Twilio is reinventing customer service for the AI era [4d]
• The customer service revolt: how bad support is building a grievance empire on social media [4d]
• AI transformation at scale [4d]
• Google and Apple hit with a combined fine of $47.6 million by South Korea’s watchdog [4d]
• These people are cutting the clutter and redesigning their smart TVs with AI [4d]
• AI costumes are seeping into your real-life Halloween. Here’s what to look out for [4d]
• Daylight saving time is spooky this year: What to know about the 2026 clock change [4d]
• Fake videos possibly linked to Russia are targeting these two Democratic Senate candidates [4d]